I just got a P168 plus. I cant get anything either, the little brochure I got says it cant receive anything greater than 55k!?!? If thats the case Im sending it back, nobody sends pictures less than 100k or so other than Nextel! My old ladys Shadow (Tmobile) can't even on the crappiest phone setting, much less video. If anybody knows of any other answer please let me know because Im gonna break it...